Shipping Policy

At Smartex.pk, we aim to deliver your orders quickly and efficiently. Please read our Shipping Policy to understand how we handle shipping and delivery.

1. Delivery Locations

  • We ship orders across Pakistan.
  • Currently, we do not offer international shipping.

2. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

  • Delivery typically takes 3-7 business days depending on your location.
  • Please note that delivery times may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Charges

  • A flat shipping fee of [insert amount, if applicable] will be applied to all orders.
  • Free shipping is available for orders exceeding [insert amount, if applicable].

5. Order Tracking

  • Once your order is dispatched, you will receive a confirmation message or email with the tracking details.
  • You can use this tracking number to check the status of your shipment.

6. Delivery Issues

  • If your order is delayed or you encounter any issues, please contact us at smartexbrand@gmail.com or via WhatsApp/Call at 0316-4675186 for assistance.

7. Undeliverable Packages

  • If a package is returned to us due to an incorrect address or failed delivery attempt, we will contact you to arrange re-delivery.
  • Additional shipping charges may apply for re-delivery.

8. Contact Us

For any questions or concerns regarding this Shipping Policy, please reach out to us:

Thank you for choosing Smartex.pk for your shopping needs!